Consulting services for the design, development, configuration, deployment of the MPower information system



Consulting services for the design, development, configuration,  deployment of the MPower information system


Modernization of Government Services Project 

Project ID No. P148537

Credit No.: 6126-MD

Reference No.: MD-EGA-106369-CS-QCBS

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.

The Client is looking for an ICT consulting company to develop the MPower Information System with demonstrated experience in the design and development of similar complexity projects with local presence in Moldova to perform key client-facing activities, and to provide on-going maintenance and technical support. 

The e-Governance Agency now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Firms shall provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (required qualifications and experience of the firm, but not individual experts’ bio data). The shortlisting criteria are: 

The Consultant shall be a resident of the Republic of Moldova or have a permanent office in Moldova or undertake to set up such office for the duration of the contract and the warranty period. It will furnish documentary evidence (including information about the completed contracts and contact information of clients from whom the references could be taken or whom the Client may, when necessary, visit to familiarize themselves with the systems put into operation by the Consultant) to demonstrate that it meets the following experience requirements:

  1. Have been in operation for at least five (5) years with main part of its business being the development of Information Technology (IT) Systems, including software and services.
  2. Has demonstrated experience in conducting at least two (2) contracts of similar complexity in the last three (3) years.
  3. Has demonstrated experience in software development using agile technology.

Note: the term “similar complexity project” means a software development project of approximately 1200 man/days implemented using agile methodologies.

The Expression of Interest shall state clearly the name of the Consultant (either individual Firm, Joint Venture or subconsultancy). The Consultant shall provide relevant references (assignment name, Client, time frame, the role of the firm (main Consultant/Partner in JV/sub-consultant), contract amount, etc.) to confirm its experience and qualifications. 

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.    

Consultants may associate with other firms in the form of a joint venture or a subconsultancy to enhance their qualifications.

A Consultant will be selected in accordance with the QCBS method (Quality and Cost based Selection) set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours, i.e. 0900 to 1700 hours. 

Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by April 22, 2019.

E-Governance Agency of the Republic of Moldova 

Attn: Elena Adam, Procurement Specialist

42B A. Puskin Street, MD 2012, Chisinau, Moldova

Tel: +373 22 82 00 21; 

Mob: +373 79886638; 

E-mail: procurements@egov.md 

The Terms of Reference can be found herehttps://bit.ly/2Yba78B

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