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Project Officer/Communication outreach - Migration and Local Development Project - UNDP Moldova

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Background

On the global level, migration has been increasingly recognized as a positive development factor. The 2030 Agenda calls for well-managed migration policies to facilitate orderly, safe, regular and responsible migration and mobility of people in its 10.7 target. The need for concerted efforts among nations on migration issues determined the negotiations on the Global Compact on Migration, an intergovernmental agreement defining a common vision embraced by signatory governments on “making migration work for all”. The first of its kind, the agreement is expected to be adopted by the end of 2018 and shall lay out the nations’ vision on broadening the opportunities, benefits and contribution of migration to the development and prosperity of countries, and the collective power of all nations to improve global governance on migration.

Migration in the Republic of Moldova is requesting attention and concrete actions to make the most of this phenomenon for the country’s development. The Moldovan Government (GoM) acknowledges that, if addressed and managed properly, human mobility can also bring many opportunities, changes and improvements in the country. Due to the Swiss development support, the GoM migration policy focus shifted from a management and control perspective to capitalizing on the opportunities provided by migration. Building on the previous SDC-funded UNDP positive experience at local level, in 2017 the Moldovan Government approved a decision, hence recognizing the success of the UNDP/MiDL model of engaging women and men migrants in local development processes and providing the normative basis for scaling up and ensuring the sustainability of the experience piloted by UNDP/MiDL of mainstreaming migration in local policies. The need to effectively address migration issues, along with creating conditions for a business enabling environment, job creation and infrastructure development are also listed as main Government priorities for the next four years. In line with these priorities, the proposed initiative aims to further support the country’s development processes also capitalizing on best practices and lessons learnt in this field.

During the first, 3 years, phase of implementation (2015-2018) the Migration and Local Development (MiDL) Project proved that the diaspora can contribute a lot back to their places of origin: it is now more engaged in-home communities development through 38 Home Town Associations (HTAs), providing already over 6 mln. Lei to local development projects. A unique model of engaging migrants in the development of their home communities was successfully developed and tested. Centered around HTAs, local public administration with improved migration management capacities, and their permanent interaction, it proved to work well in all Moldovan regions, including Gagauzia and the Security Zone.

The next phase of the MiDL Project is expected to be implemented over a period of four years (2019-2022). The Overall Goal of the initiative is maximizing the impact of migration on the socio-economic development through an improved institutional framework and engaged Diaspora. Both areas of the project emphasize the national ownership and strengthening capacities at national and local levels to enable a socio-economic environment, secure employment support, reduce disparities and inequalities, provide income generating opportunities, and ensure sustainable local development. The project intervention will apply human rights based and gender equality approaches, including community empowerment and mobilization models with migrants’ engagement, and various tools for efficient service provision.

Under Outcome 1, the project will ensure that Moldovan labour, potential, actual and returning migrants benefit from comprehensive employment support services. To that end, national and local authorities will be fully equipped to answer to the needs of all categories of migrants at each stage of migration (pre, migration, post).

Under Outcome 2, efforts will warrant that community members, including migrants are meaningfully engaged in the local development process. In line with that, activities will focus on working close with public authorities, other local actors and migrants for the effective implementation of local development initiatives aimed at improving local services and offering income-generating opportunities at local level.

The Project Officer/Communication outreach will work under the direct supervision of the Migration and Local Development Project Manager and overall coordination and cooperation of the UNDP Moldova Country Office Communications Analyst.

The Project Officer/Communication outreach applies and promotes the principles of results-based management (RBM), as well as a client-oriented approach consistent with UNDP rules and regulations, anticipating and resolving complex programme/project-related issues and information delivery. The Project Officer will coordinate a team of short-term experts and contractors.

The incumbent is expected to exercise full compliance with UNDP programming, financial, procurement and administrative rules, regulations, policies and strategies, as well as implementation of the effective internal control systems.

Duties and Responsibilities

The Project Officer/Communication outreach will closely work with representatives of the State Chancellery and the Ministry of Health, Labour and Social Protection, MiDL team, UNDP Communications Analyst to carry out the tasks, for effective achievement of results. The Officer will be responsible for managing the successful implementation of communication and outreach activities of the MiDL Project.

The incumbent will ensure the provision of development services and products (commensurate with the scope of the projects) of the highest quality and standards to national counterparts and clients.

More specifically, the Officer will perform the following functions:

Contribute to the efficient implementation of the project communication plan:

  • Assume full responsibility for and manage effectively and efficiently all MiDL communication, outreach and marketing activities and resources (human, financial, physical/material assets, etc) in order to meet expected results;
  • Be responsible for the development and implementation of the Project annual work plan related communication, outreach and marketing activities (Projects communication plans), according to indicators, for achieving planned results, as well as for the overall management of the Project in accordance to prevailing UNDP rules, regulations and procedures;
  • Develop, together with the Project Manager and Officer, and submit to the supervisors, corresponding periodical reports on GCL activities;
  • Identify appropriate suppliers for the provision of goods and services for activities under the communication plan;
  • Write TORs for short-term experts and service providers to be hired to deliver communication and visibility services;
  • Take lead and coordinate implementation of pilot projects as per Project Manager request;
  • Undertake continuous monitoring of the impacts of the communication actions through both a media log and a log of enquiries arising from media exposure;
  • Coordinate and evaluate all project service providers related to communication & visibility products and service delivered to the project;
  • Ensure compliance with all corporate rules and regulations of UNDP in the field of communication and visibility promotion and reporting;
  • Respond to queries from the Government, UNDP, MiDL and SDC with respect to communication and visibility aspects of the project;
  • Apply UNDP programming tools and policies as explained in the Results Management Guide. Keep abreast of UNDP programming practices and maintain an optimum level of knowledge by continuous learning.

Ensure the complex capacity building for all project beneficiaries and partners in the field of communication:

  • Design the complex communication 3 capacity building methodologies and programs and ensure the due delivery thereof to 3 main project target groups (HTAs, LPAs, local employment agencies);
  • Lead, coordinate and evaluate the team of MiDL communication local consultants to ensure high level capacity building on communication delivered to all project beneficiaries (HTAs, LPAs, local employment agencies);
  • Deliver professional guidance and training to all project beneficiaries (LPAs, HTAs, and local employment agencies) and partners (State Chancellery, CALM) on specific Diaspora communication issues (HTAs, LPAs, local employment agencies);
  • Ensure the sustainability of project efforts, via scaling up and transfer of skills, knowledge, abilities and tools developed, tested and applied within the project in the field of effective communication, specific for the DMD field to the State Chancellery, CALM and other relevant stakeholders.

Ensure outreach and high-quality visibility and promotion of programme results:

  • Elaborate, implement and continuously monitor the communication and awareness plan of MIDL,including appropriate feedback mechanisms and monitoring tools;
  • Develop a professional media package to provide background information about the project and establish regular communication with media;
  • Coordinate development of a wide range of promotional materials: visual, audio and video;
  • Design concepts of various communication products such as TV and radio programmes, websites, publications and other promotional or information materials in cooperation with State Chancellery, Ministry of Labour and MIDL team;
  • Promote the programme results in national mass media by organizing and facilitating interviews with experts in the area;
  • Organize press trips in MIDL target communities and ensure media coverage; coordinate organization of open days and launching events at local level;
  • Write articles, success stories, press releases and news about the programme’s most important achievements to be placed in the national media as well as in the local and regional media/websites;
  • Prepare and conduct communication trainings for MIDL team, consultants and target communities;
  • Identify appropriate suppliers for the provision of goods and services for activities stipulated in the communication plan;
  • Follow the UNDP, SC and SDC (donor) guidelines on communication and visibility, efficiently cooperate with the UNDP, SC and SDC (donor) Communication Officers;
  • Prepare periodical reports on communication/media activities and expenses; provide inputs to the quarterly and annual MIDL work plan and progress reports;
  • Conduct market research to identify opportunities for promotion and growth of the MiDL portfolio;
  • Conduct market research to determine present and future market requirements;
  • Manage MiDL Project social media accounts: Facebook, Twitter, Medium, SlideShare, Flickr, YouTube and websites: to ensure consistency of both language versions based on corporate requirements and maintain the content up to date;
  • Provide analytical, and administrative support in the delivery of events, workshops and seminars;
  • Maintain the evidence of workshops and seminars delivered in support of MiDL concepts, Government counterparts and UNDP colleagues;
  • Ensure that MiDL “work out loud” to ensure visibility and presentation of results of the Lab activities; ensure increased hits on the website and reach of the social media accounts, as well as evidence of visual content;
  • Support UNDP Inclusive Growth cluster lead in mainstreaming innovation, migration and local development in UNDP programming;
  • Contribute to UNDP Moldova social media and web presence.

Other related responsibilities as may be required.

Key results

The key results have an impact on the overall successful implementation and achievement of the objectives of the Project. Accurate analysis and presentation of information enhances UNDP’s position as a strong development partner. The information provided facilitates decision-making of the Project Steering Committee, the Beneficiary and UNDP management.

Competencies

Corporate Competencies:

  • Demonstrates commitment to UNDP’s mission, vision and values;
  • Exerts strict adherence to corporate rules, regulations and procedures. Familiarity with the internal control framework and results-based management tools is a must;
  • Adheres to the core values of the United Nations; in particular, is respectful of differences of culture, gender, religion, ethnicity, nationality, language, age, HIV status, disability, and sexual orientation, or other status. Ensures that programmes and projects are consistent with UN/UNDP values;
  • Treats peers fairly by maintaining consistent values inspiring trust and confidence through personal credibility;
  • Accepts responsibility and accountability for the quality of the outcome of his/her decisions.

Functional Competencies:

Knowledge Management and Learning

  • Shares knowledge and experience;
  • Focuses on tasks/activities which have a strategic impact on programme and capacity development activities;
  • Promotes a supportive environment to enhance partnerships, leverages resources and build support for UNDP’s strategic initiatives;
  • Collaborates with regional, national and local partners to create and apply knowledge and concepts that will help partners achieve UNDP’s development objectives within the country and regional context;
  • Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills;
  • Strong research and networking skills;
  • Intellectual curiosity.

Job Knowledge/Technical Expertise / In-depth knowledge of the Subject-matter:

  • Understands more advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines;
  • Serves as internal consultant in the area of expertise and shares knowledge with staff;
  • Continues to seek new and improved methods and systems for accomplishing the work of the unit;
  • Keeps abreast of new developments in area of professional discipline and job knowledge and seeks to develop him/herself professionally;
  • Interested in social entrepreneurship, ideas and innovation;
  • Creative flair and originality.

Development and Operational Effectiveness

  • Ability to perform a variety of specialized tasks related to Results-Based Management, including support to design, planning and implementation of Programme, managing data, reporting;
  • Ability to provide input to business processes, re-engineering, implementation of new system, including new IT based systems;
  • Ability to engage with various partners and stakeholders at different levels, to establish and maintain contacts with senior-level officials of the host government and represent UNDP in national and regional fora;
  • Ability to obtain, evaluate and interpret factual data and to prepare accurate and complete reports and other documents;
  • Ability to write and communicate orally with accuracy and professionalism, as well as sensitively across different constituencies;
  • Capacity to implement the strategic vision and programmatic goals as laid down in the Project Document;
  • Proven performance in organizing and coordinating major initiatives, events or challenging inter-organizational activities;
  • Adapts flexibly to changing situations, overcomes obstacles and recovers quickly from set-backs.

Leadership and Self-Management

  • Focuses on result for the client and responds positively to feedback;
  • Ability to achieve results and meet strict deadlines in an effective manner, maintaining a high-quality standard throughout;
  • Consistently approaches work with energy and a positive, constructive and collaborative attitude;
  • Tolerates conditions of stress, uncertainty or ambiguity and continues to maintain a positive outlook and to work productively;
  • Demonstrated ability to manage a team and to foster team spirit and synergy.
  • Ability to show initiative and work independently.

Required Skills and Experience

Education:

  • Master’s degree or equivalent in Journalism, Communication/Media Studies or other closely related field, international relations or others.

Experience:

  • At least seven years of experience in media. Experience in developing and implementing media/communications strategies and plans, including organizing awareness campaigns;
  • Good knowledge of the government institutions and PR agencies, news agencies in Moldova and abroad. Knowledge of decentralization and local development issues would be an asset;
  • Experience in similar positions in development programmes is an advantage;
  • Experience in the design and delivery of lectures, workshops or seminars;
  • Records of writing reports, researches, articles and/or blogs;
  • Experience in the usage of computers, office software packages (MS Word, Excel, etc), as well as multimedia tools.

Language Requirements:

  • Fluency in oral and written English, Romanian and Russian is required;
  • Working knowledge of one or more additional languages relevant for Moldova, including Bulgarian, Gagauzian, Romani, Ukrainian or sign language would be an asset.

Disclaimer

UNDP is an employer devoted to gender equity and to providing equal opportunities to both women and men.

UNDP is committed to workforce diversity. Women, persons with disabilities, Roma and other ethnic or religious minorities, persons living with HIV, as well as refugees and other non-citizens legally entitled to work in the Republic of Moldova, are particularly encouraged to apply.

This is a local position, therefore only citizens of the Republic of Moldova or others legally authorized to work in the country are eligible to apply.

Please note that only applicants who are short-listed will be contacted.

Online applications can be submitted by registered users only. Self-registration link is available at the next page and requires candidates to provide a valid email address.

To learn more and apply for these and other positions please visit our site at: http://www.md.undp.org/content/moldova/en/home/operations/jobs.html




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